WebdesizA problem, or an idea?
Write to us, we read everything. Where you got stuck using the product, a feature you found missing or a question about your invoice can all go to the same address.
destek@webdesiz.comWe reply on business days · No phone line, we prefer writing
One address for everything. Product questions, setup, billing, bug reports; all of it goes here.
destek@webdesiz.comWrite from the panel
If you have an account, signing in and writing with the details from Settings speeds things up: which ad account, which campaign.
Go to the panelResponse time
We reply on business days. If it is an urgent spending problem, writing "urgent" in the subject line is enough.
Frequently asked questionsPrepare your message
Fill in the fields below and press "Send by email". Your own email program opens with the subject and message ready. Nothing you write is stored anywhere on this site.
If you are reporting a problem, telling us what you were trying to do and what you saw on screen makes our job much easier.
If your email program does not open, copy the address and write directly to destek@webdesiz.com. It reaches the same place.
Common questions
If your question is answered here, you may not even need to write.
Can I ask a question without connecting my ad account?
Of course. You can write without opening an account. Describe your business and we will tell you honestly whether we are a fit.
How do I cancel my subscription?
From the Subscription page under Settings in the panel, with one click. Your access continues until the end of the current period; there is no commitment.
Cancellation and refund termsHow do I update my billing details?
From the Stripe portal on the Subscription page you manage your card, billing details and past invoices.
I want my data deleted.
You can submit a data deletion request from a separate page. We handle your request under Turkish data protection law (KVKK).
Data deletion requestIf you want to know who is writing
Webdesiz is developed by Birim Ajans Yazılım Limited Şirketi. On the About page we explain why we built this panel and what we believe.
How personal data is processed is in the privacy policy.