Data Deletion Instructions
Ways to delete data associated with your account and Meta integration
Method 1: From within the app (fastest)
- Sign in to your account
- From the left menu, go to Settings → Security & KVKK
- Click the “Permanently delete my account” button
- Confirm with your password
⚡ Result: Your account and all personal data are completely deleted within 30 days. Meta access tokens are revoked immediately, and your linked ad account connection is dropped instantly.
Method 2: Delete only Meta data (keep your account)
- Settings → Ad Accounts
- Use the trash icon next to each account to disconnect it
Only the insights, campaign records, and access token for that ad account are deleted. Your user account remains.
Method 3: From Facebook settings
To remove all access you granted our app on Facebook:
- facebook.com/settings → Apps and Websites
- Select the “webdesiz” app → Remove
Facebook sends us an automatic notification, and we delete all your data within 30 days.
Method 4: Manual request (email)
If you don't have access to the methods above, send your request by email to:
Please include the following details in your email:
- The email address registered to your account
- Business name (if any)
- The scope of data you want deleted (entire account / a specific ad account)
We process requests within 15 business days and send a confirmation email.
Data Retained After Deletion
The following data is retained longer due to legal obligations:
- Invoices and financial records: 10 years (tax legislation)
- Security audit logs: 2 years (KVKK)
- Aggregate/anonymous statistics: Indefinitely (contains no personal data that identifies you)
Data Deletion Confirmation Code Lookup
If you submitted a deletion request through Facebook, to check the confirmation code you were given: Check Data Deletion Status
Contact
KVKK Data Controller: gizlilik@webdesiz.com